Tealive88 takes your privacy seriously. We are committed to protecting every piece of personal information you share with us using the latest security technology.
We ensure every aspect of your personal data management meets the most stringent international security standards.
All data transmitted between your device and tealive88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
Only authorised staff with legitimate business needs are permitted to access member personal data. All access is logged and continuously monitored by our security team.
Your data is stored on protected servers in certified data centres with multi-layered physical and digital security controls. Regular backups ensure your data is never lost.
Tealive88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
Our privacy policy complies with the Malaysian Personal Data Protection Act (PDPA) and relevant international data protection requirements applicable to online gambling platform operations.
As a tealive88 member, you have the right to access, correct, delete, and control the use of your personal data. Data requests are processed within 30 business days.
Tealive88 takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the tealive88 platform at tealive88.onl, our mobile app, and all related services.
By registering as a tealive88 member or using our platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and close your account. We encourage you to read this document carefully and contact us should you have any questions.
This Privacy Policy should be read together with Terms and Conditions as well as the page Responsible Gaming tealive88 for a full overview of how we handle member information.
To deliver the best, safest, and legally compliant service, tealive88 collects various categories of personal data from members. Below is detailed information on the types of data collected:
2.1 Identity Information
2.2 Contact Information
2.3 Financial Information
2.4 Platform Activity Information
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity | Name, IC, Date of Birth | Mandatory (KYC) |
| Contact | Email, Phone, Address | Mandatory |
| Financial | Bank Account, eWallet | Mandatory (Payment) |
| Technical | IP, Device, Browser | Automatic |
| Behavioural | Game Records | Automatic |
Tealive88 collects your personal information through several transparent and lawful methods:
3.1 Directly From You
When you register a new account, you will be asked to fill in basic personal information. During the KYC verification process, you will need to upload supporting documents. Additional information may be required when you contact our customer support or submit a feedback form.
3.2 Automatically Through Technology
When you browse the tealive88 platform, our systems automatically record technical information including your device's IP address, browser type and version, operating system, pages visited, time spent on the platform, referral source, and cookie and similar tracking technology data.
3.3 From Trusted Third Parties
In some circumstances, tealive88 may receive information about you from trusted third parties such as identity verification service providers, fraud prevention agencies, payment service providers, and registered promotional partners. All information received is used in accordance with the purposes set out in this policy.
Every piece of information we collect has a clear and lawful purpose. tealive88 uses your personal data for the following purposes:
4.1 Account and Service Management
4.2 Security and Fraud Prevention
4.3 Service Improvement
4.4 Marketing Communications (With Consent)
With your consent, tealive88 may send you promotional information, exclusive bonus offers, and the latest news on new games via email or in-app notifications. You may opt out of marketing communications at any time through your account settings.
Tealive88 does not sell or rent members' personal data to any third party for commercial purposes. However, in certain limited and lawful situations, we may share your information with the following parties:
5.1 Payment Service Providers
Required financial information is shared with recognised payment processors such as FPX, Touch 'n Go, DuitNow, and crypto providers solely to process your transactions. All such providers are bound by strict confidentiality agreements.
5.2 Game Providers
Basic information required may be shared with third-party game software providers to allow you to access their games through the tealive88 platform. Such sharing is minimal and limited to technical requirements only.
5.3 Legal Authorities
Tealive88 may be required to disclose personal information when requested by law enforcement bodies, courts, or regulatory authorities through valid legal processes. In such situations, we will comply with the requirements of applicable law.
5.4 Business Migration or Merger
If tealive88 is involved in a merger, acquisition, or sale of assets, member data may be transferred as part of that business transaction. Members will be notified should such a change occur, and a new privacy policy will be enforced.
Protecting your personal data is tealive88's top priority. We implement a comprehensive range of technical and organisational security measures to keep your data safe at all times.
6.1 Technical Security Measures
6.2 Organisational Measures
While we take all reasonable steps to protect your data, no system is entirely immune to cyber threats. In the event of a material security incident, tealive88 will notify affected members within the timeframe required by applicable law.
Tealive88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website.
7.1 Types of Cookies We Use
7.2 Cookie Controls
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the tealive88 platform. Essential cookies cannot be disabled as they are required for security and core platform functions.
As a tealive88 member and data subject, you have the following rights regarding your personal information that we hold:
You have the right to request a copy of all personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data through your account settings or customer support.
In certain circumstances, you may request the deletion of your personal data, except where retention is required by law.
You may request that we restrict the processing of your data while we review a dispute or complaint you have raised.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, free of charge.
To exercise any of the above rights, please contact our data protection team. All requests will be processed within 30 working days. We may require additional identity verification before processing your request to ensure data security.
Tealive88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. The following are general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you. Deletion is carried out using methods that ensure the data cannot be recovered.
Tealive88 services are strictly for individuals aged 18 and above only. tealive88 does not knowingly collect personal data from children under the age of 18.
If we find that we have collected personal data from someone under the age of 18 without valid parental or guardian consent verification, we will take immediate steps to delete that information and close the relevant account.
Parents or guardians who believe their child has registered or provided information to tealive88 are requested to contact us immediately through our customer support channels for prompt action.
Tealive88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform services. We will notify you of any material amendments through:
The "Last updated" date at the top of this page always reflects the latest version of this Privacy Policy. Continued use of the platform after any amendment takes effect will be considered your acceptance of the updated version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the tealive88 Data Protection Officer through the following channels:
All data privacy enquiries will be acknowledged within 3 business days and resolved within 30 business days. For complaints that cannot be resolved internally, you have the right to refer to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.
Tealive88 is committed to keeping your privacy protected at every stage of your gaming experience.
Your data is protected, your identity is secure, and your gaming experience is guaranteed. Join the growing tealive88 member community today.
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